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1. Due to different measuring method, the measuring errors within 3cm are inevitable and acceptable, please notice.
2. Please allow a little color difference caused by a camera or computer monitor.
3. Patterns of the bag may have a little different due to different producing time and different producing batches. We will deliver the product in a random way. Please try to be understanding.
4. It is normal that leather smells at first. Putting the bag outside for a few days would make the smell dissipate.
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at email@example.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at firstname.lastname@example.org.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.